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HONE — COOKIE POLICY

Lives at: https://hone.detecktiv.io/legal/cookies Version 1.1 — effective on publication

This Cookie Policy explains how Virtual Data Integration Ltd (trading as "Hone") uses cookies and similar technologies on our website and application at hone.detecktiv.io. It should be read with our Privacy Policy.

1. What cookies are

Cookies are small text files stored on your device when you visit a website. Similar technologies (local storage, pixels, SDKs) work in comparable ways. We refer to all of these as "cookies" in this policy.

2. The law we follow

We use cookies in line with the Privacy and Electronic Communications (EC Directive) Regulations 2003 ("PECR") and the UK GDPR. In practice:

  • Strictly necessary cookies are set without consent because the service cannot work without them.
  • Cookie-based product analytics (PostHog) are set only after you give consent through our cookie banner, and you can withdraw consent at any time.
  • Cookieless analytics (Plausible) set no cookies and collect no personal data, so they run on our public pages without requiring consent.
  • Error and performance monitoring (Sentry) runs on a legitimate-interest basis to keep the service secure and reliable, and does not set advertising or cross-site tracking cookies.

3. The cookies and similar technologies we use

Strictly necessary (always on)

ProviderPurpose
Hone / SupabaseAuthentication and session — keeping you logged in and securing your session
CloudflareSecurity, load balancing, bot/abuse protection, and serving the site
StripePayment processing and fraud prevention on billing/checkout pages
Consent recordRemembering your cookie choices

Product analytics (consent required)

ProviderPurpose
PostHog (EU-hosted)Product analytics — understanding how the application is used so we can improve it. Loaded and stored only after consent, and configured to strip personal data.

Cookieless analytics (no cookies — no consent needed)

ProviderPurpose
Plausible (EU-hosted)Aggregated, anonymous visit statistics on our public marketing and sign-up pages. Sets no cookies and processes no personal data.

Error & performance monitoring (legitimate interest — no consent gate)

ProviderPurpose
SentryDetecting and diagnosing errors and performance issues so the service stays secure and reliable. Does not set advertising or cross-site tracking cookies.

We do not use advertising or cross-site tracking cookies, and we do not sell data collected via cookies.

4. Managing your choices

  • Cookie banner: when you first visit, you can accept or reject non-essential cookies. You can change your choice at any time via "Cookie settings" in the site footer. Rejecting is as easy as accepting.
  • Browser controls: most browsers let you block or delete cookies. Blocking strictly necessary cookies may stop parts of the site working.

5. Changes

We may update this policy as our cookie use changes. The version and effective date at the top show when it last changed.

6. Contact

Questions about cookies: privacy@detecktiv.io.